Name: BackSavers Moving Service
Rating: 4.8

BackSavers Moving Service

Chris & Dan did a job for us yesterday, awesome & amazing! Highly recommended; they picked up a bed at my parents house brought it to my house, moved our current bed to another room then brought in the new bed (Sleep#) and set it up for us... Above & Beyond, I'd still be working in it had they not done it for me, worth every penny. Well done guys, thank you SO MUCH!!!

Fantastic moving experience. The team handled my out‑of‑state move smoothly, kept me updated the entire time, and treated my furniture with real care. Their communication and service were top‑notch. I’m genuinely grateful for how easy they made the process. Will definitely use BackSavers in the future.

In the last four months, I’ve hired Back Savers twice. Once to empty and move the contents of a storage unit to my home, and once to clear my mom’s attic. I cannot thank them enough! The staff is great, hardworking, kind, efficient, on time, and GET THE STUFF DONE!!! They will continue to be my go-to company for moving projects. You guys ROCK!!!!

Timely arrival, courteous and competent workers, good communication, fair price. A minor ding was dealt with properly. We are very happy with Backsavers.

They did not clean my apartment.   I paid them $380 for cleaning services they did not provide.  I used Back Savers to move me and clean my new place.  They told me that they spent 3 hours cleaning and charged me for $380.  My new place was not cleaned.  I had to have them come back to fix an exhaust hose they broke, which they couldn't fix, and reconnect my couch that they forgot to do and I spoke with Curtis and showed him proof that the cleaning was not done.  He said he would speak to the manager about it.  I sent pictures of the cleaning issue.  I had contacted the manager about getting the receipt for the services provided and it took a week and a half and multiple requests to get the receipt and get Curtis to come back to reconnect my couch, try to reconnect the end of a vent hose they should not have removed, which he could not re-attach, and to discuss the fact that they did not clean my place and I showed him the proof they did not clean.  I also contacted the manager about a mirror they broke and provided pictures.  I finally reached the manager yesterday to discuss the 3 issues of the cleaning, the broken mirror, and the vent hose.  He said that usually within 48 hours of the cleaning they would have come back to redo it.  I told him about the conversation with Curtis and that I have made several attempts to contact him.  He said he could send me a little something via Venmo. I told him I wanted a full refund as they did not clean at all.  He proceeded to talk over me.  He did not resolve the issue.  I had another moving company tell me that I should never use Back Savers as they are one of the worst.  I would not recommend using Back Savers for cleaning.

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