Cannondale assembly
A bike can shift perfectly and have no working limit screw at all. The cable is holding the derailleur, not the screw.
Park Tool describes the trap directly: people believe their high limit is set, when in fact cable pull is what stops the derailleur, and you will not know until you take the cable out of the equation. Everything looks right until the day the cable slips, and then the derailleur travels past where it was supposed to stop.
Two adjusters, two unrelated jobs, and one of them is a safety stop
A rear derailleur has two kinds of adjustment and they are not variations on a theme. The limit screws, marked H and L, define the outer boundaries of where the derailleur is physically allowed to travel. Park Tool states their purpose plainly: to prevent the chain from going into the spokes or into the frame. The barrel adjuster does something entirely different, setting cable tension so that the derailleur lands under the right cog at each click of the shifter.
The clean way to hold it is that the limits are a fence and the indexing is the tuning. Guidance puts it in those terms: the limit screws are not part of indexing, they must be set first, and once they are right you leave them alone because indexing happens entirely with cable tension. Another source is blunter about what indexing cannot do, noting that it fixes click-to-cog alignment and does not fix a bent hanger, a worn chain, or badly set limit screws.
What makes this more than a taxonomy is a genuine trap that Park Tool identifies and that almost nothing else mentions. Many people believe their high limit screw is set correctly when in fact it is the cable pull stopping the derailleur rather than the screw. When you shift out to the smallest cog it appears as though everything is lined up as it should be, and it may be the cable holding the derailleur in place while the limit screw sits somewhere completely wrong. Their conclusion is the important part: you will not know until you take the cable out of the equation.
That is a latent failure rather than a performance problem. The bicycle shifts beautifully, nothing sounds wrong, and the safety stop is simply absent. The day it matters is the day the cable frays, slips in the pinch bolt, or gets knocked in transit, and at that point the derailleur travels to wherever the screw actually is. Which is why the limits get set with tension removed rather than verified by shifting.
What it actually takes
Fifteen minutes in the right order. Longer than that usually means the problem is not adjustment.
| Model | Time | People |
|---|---|---|
| Cleaning the drivetrain firstDirt buildup mimics poor indexing. | 15 minutes | 1 |
| Checking cable, housing and chain wearWorn parts cannot be tuned into working. | 10 minutes | 1 |
| Sighting the derailleur hangerIf it is bent, stop here. Nothing else will work. | 2 minutes | 1 |
| Resetting the barrel adjusterFully clockwise, then back out two full turns. | 1 minute | 1 |
| Setting the H limit with tension relievedCable out of the equation, or you are testing nothing. | 5 minutes | 1 |
| Adding cable tension a quarter turn at a timeUntil every shift lands clean. | 10 minutes | 1 |
| Setting the L limitReaches the largest cog without diving into the spokes. | 5 minutes | 1 |
| Setting B-tension and rechecking indexOn full suspension, with the shock at sag. | 10 minutes | 1 |
| Shifting through every cog twiceOnce through is not a pass. | 5 minutes | 1 |
| Re-index after the first few ridesCables settle. This is expected, not a fault. | 5 minutes | 1 |
If the limits are right, the cable is fresh, the hanger is straight and it still will not index, stop adjusting. That combination is a diagnosis, not a reason to keep turning.
What to get right, specifically
Set the limits with the cable out of the equation, not by shifting
The most important thing on this page and the least known. Park Tool explains why testing by shifting proves nothing: many people think the high limit screw is set appropriately, when it is actually the cable pull stopping the derailleur rather than the screw, and when you shift out to the smallest cog it appears as though everything is lined up as it should be. Their conclusion is that you will not know until you take the cable out of the equation, which is done by backing off tension with the barrel adjuster. Two different things can stop the derailleur at the same point and only one of them is the safety stop. A bike that shifts perfectly can have a limit screw set nowhere near where it needs to be, and it will behave impeccably right up until the cable lets go.
Limit screws are a fence. The barrel adjuster is the tuning
Keeping these separate prevents the single most common mis-adjustment, which is reaching for a limit screw because the shifting is hesitant. The limit screws exist to stop the chain going into the spokes or into the frame, and guidance is explicit that they are not part of indexing, that they must be set first, and that once they are right you leave them alone because indexing happens entirely with cable tension. So hesitant shifting is a cable tension question and a dropped chain is a limit question. Using a limit screw to chase a shifting complaint may appear to help and it does so by moving your safety boundary, which trades an annoyance for a hazard.
A bent hanger is unwinnable, and there is a pattern that identifies it
Worth checking before anything else, and one workshop puts the reason memorably: a bent hanger makes a perfect adjustment impossible, and you cannot perfect the imperfect. Another warns you will be forever chasing your tail with the indexing if the hanger is bent. The useful part is a diagnostic pattern that distinguishes it from a tuning problem. An adjustment issue shows as hesitation consistently in one direction across the entire cassette, or a chain dropping off the smallest or largest cog, or trouble isolated to one or two specific gears. A bent hanger shows differently: shifting works well in some parts of the cassette and poorly in others, no barrel adjuster position produces clean shifting across all gears at once, and the problem appeared after a crash or an impact. That second pattern means stop adjusting.
Cable stretch is not stretch, and a new bike going vague is expected
Useful both as reassurance and as a maintenance expectation. The phenomenon gets called cable stretch, and as one manufacturer explains, the cable is not really stretching, it is settling into the housing, and as that happens it is common to need to tighten the cable to preserve smooth shifting. So a brand new bicycle that shifted crisply on handover and goes slightly vague after a few rides has not been badly built, it has bedded in. The fix is a small amount of tension at the barrel adjuster, which is why leaving adjustment range available matters: reset the barrel fully clockwise then back it out two full turns so there is room to move in both directions later.
B-tension has two opposite symptoms, and it interacts with everything else
The adjustment people skip because it is less obviously connected to shifting. B-tension sets the gap between the upper guide pulley and the cassette teeth, and it fails in both directions with different signatures: set so the pulley is too close and the chain makes a rumbling sensation as you ride, set too far away and the shifting goes sloppy. Modern twelve and thirteen speed groupsets are described as particularly reliant on getting it right. It also interacts, so if the B-gap has been changed significantly it is worth re-checking the indexing afterward. And there is a condition specific to full suspension that is easy to miss: set the B-gap with the shock under its required sag, since the geometry the derailleur sees changes when the rider is on the bike.
Clean and inspect before adjusting, because dirt imitates bad indexing
A sequencing point that saves an hour of chasing a phantom. Guidance advises starting with a clean drivetrain because dirt buildup can mimic poor indexing symptoms, and then checking the specific wear items before touching an adjuster: frayed or rusty cable creates resistance, cracked or corroded housing ruins indexing accuracy, and a worn chain will not shift smoothly regardless of adjustment. Every one of those produces symptoms that read as a tuning problem, and none of them responds to tuning. Fifteen minutes with a rag and a chain checker in front of the job is cheaper than an afternoon at the barrel adjuster afterward.
Know the order, and know that it is a sequence rather than a checklist
A workshop sequence that works: confirm the hanger is straight, set the H limit with cable tension relieved so the upper pulley sits under the smallest cog, add cable tension at the barrel adjuster a quarter turn at a time until each shift lands clean, set the L limit so the chain reaches the largest cog without diving into the spokes, then set B-tension. Sources differ on exactly where B-tension belongs, with some putting it early and some last, and the honest reading is that it interacts with indexing rather than sitting cleanly at one position, which is why re-checking after changing it is recommended. What is not negotiable is that the hanger comes first and the limits are set before the tension.
Know when to stop, and shift through everything twice before you do
Two closing rules that are worth as much as any adjustment. The stopping rule: if you have set the limits, fitted a fresh cable, confirmed the hanger is straight and it still will not index cleanly, stop adjusting, because a persistently poor index after all that usually points to a worn drivetrain, a tired derailleur clutch or spring, or a hanger subtly bent beyond eyeball tolerance. A shop has an alignment gauge that removes the guesswork. And the acceptance test: shift across every cog twice before the next ride, because if it works only once through the cassette it still needs attention. One clean pass is easy to achieve by accident, and two is not.
Before you touch an adjuster
Clean the drivetrain, since dirt produces symptoms that look like bad indexing.
Check the cable for fraying and the housing for cracks or corrosion.
Check chain wear with a chain checker.
Sight the derailleur hanger from behind and stop if it looks twisted.
Reset the barrel adjuster fully clockwise then out two full turns.
Plan to set the limits with cable tension relieved rather than by shifting.
On full suspension, be ready to set B-tension with the shock at sag.
Expect to re-index after the first few rides as the cable settles.
Who this is really for
Anybody whose gears are hesitating, and anybody assembling a bike from a box, where the derailleur arrives approximately set and the limits may never have been verified with the cable out of the equation. That last case is the quiet one, because the bike will shift well enough that nobody thinks to check.
It also matters after any impact or a bike falling over, since that is the specific history behind a bent hanger, and after travel, since a bike in a box takes knocks and cables move in their pinch bolts. Those are the two moments when a check is worth more than a tune.
The case for having somebody do it is partly the tool and partly the judgment. A shop has a hanger alignment gauge, and the sourcing is explicit that a subtly bent hanger is beyond eyeball tolerance, which means the most common unfixable cause of bad shifting is also the one a home mechanic cannot confirm. Beyond that, what a mechanic brings is the discipline to check the limits with the cable slack rather than trusting a bike that shifts nicely, and the willingness to stop adjusting and say the drivetrain is worn instead of turning the barrel one more quarter turn.
What an assembler does
- Cleans and inspects the drivetrain before adjusting anything.
- Checks cable, housing and chain condition and reports wear rather than tuning around it.
- Sights the derailleur hanger and stops if it is bent rather than chasing the index.
- Resets the barrel adjuster so range remains available in both directions.
- Sets both limit screws with cable tension relieved, not by shifting.
- Verifies that the limit screw rather than the cable is what stops the derailleur.
- Indexes entirely at the barrel adjuster, a quarter turn at a time.
- Leaves the limit screws alone once set, rather than using them to chase shift quality.
- Sets B-tension and rechecks indexing afterward, at sag on full suspension bikes.
- Shifts through every cog twice before handover rather than once.
- Tells the owner to expect a small re-index after the first few rides as the cable settles.
Get it built by someone who has built one before.
Tell us your ZIP and what you bought. Installers near you will quote you directly, and you deal with them, not with us.
Questions people ask
How do I know if my limit screws are set correctly?
Not by shifting, which is the trap. Park Tool explains that many people believe the high limit is set appropriately when it is actually cable pull stopping the derailleur rather than the screw, and that when you shift to the smallest cog it appears as though everything is lined up as it should be. Their conclusion is that you will not know until you take the cable out of the equation, which means backing off tension at the barrel adjuster and checking where the derailleur actually stops.
My shifting is hesitant. Should I adjust the limit screws?
No. Limit screws exist to stop the chain going into the spokes or the frame, and guidance is explicit that they are not part of indexing and should be left alone once set, because indexing happens entirely with cable tension. Hesitant shifting is a cable tension problem and belongs at the barrel adjuster. A dropped chain at either end of the cassette is a limit screw problem. Using a limit screw to chase shift quality moves your safety boundary.
Nothing I do fixes the shifting. What now?
Check the pattern. Guidance distinguishes them: hesitation consistently in one direction across the whole cassette is cable tension, and trouble in one or two specific gears is fine-tuning. But if shifting works well in some parts of the cassette and poorly in others, and no barrel adjuster position gives clean shifting across all gears at once, and the problem appeared after a crash, that is a bent hanger. As one workshop puts it, a bent hanger makes a perfect adjustment impossible, and you cannot perfect the imperfect.
My new bike shifted perfectly and now it does not. Was it built badly?
Almost certainly not. This is usually called cable stretch, and as one manufacturer explains, the cable is not really stretching but settling into the housing, and as that happens it is common to need to tighten the cable to preserve smooth shifting. A small turn at the barrel adjuster after the first few rides is expected maintenance rather than a warranty issue.
What does B-tension do and how do I know it is wrong?
It sets the gap between the upper guide pulley and the cassette teeth, and it fails in two opposite ways. Too close and the chain makes a rumbling sensation as you ride. Too far and the shifting goes sloppy. Modern twelve and thirteen speed groupsets are described as particularly reliant on getting it right, and if you change it significantly it is worth re-checking the indexing. On a full suspension bike, set it with the shock under its required sag.
When should I stop adjusting and take it to a shop?
There is a clear rule: if you have set the limits, fitted a fresh cable, confirmed the hanger is straight and it still will not index cleanly, stop. A persistently poor index after all that usually points to a worn drivetrain, a tired derailleur clutch or spring, or a hanger subtly bent beyond eyeball tolerance. A shop has an alignment gauge that removes the guesswork, and that last cause in particular is not something you can confirm by looking.
Installers.org is not affiliated with, endorsed by, or sponsored by Cannondale, Park Tool, or any component manufacturer referenced here. All marks belong to their owners and are referred to here only to describe the assembly services that independent assemblers on this directory provide. B-gap figures, cable routing and adjustment specifics vary by groupset and speed count: follow the instructions supplied with your own drivetrain. Derailleur hanger alignment requires a gauge and is not covered here, and sources are explicit that a subtly bent hanger cannot be judged by eye. Front derailleur setup has its own limits and trim behavior and is not covered on this page.