Framery assembly

Two pods both claiming thirty decibels are not comparable unless both were tested to the same standard.

One manufacturer puts it plainly: until recently there was no suitable way to measure the sound insulation of enclosed spaces including acoustic pods. Suppliers now warn that in-house methods vary widely with sometimes arbitrary or inflated results, and that a figure not obtained to ISO 23351-1 is most likely overstated.

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A product sold on one number, which until recently could not be checked

An office pod exists to do one thing, which is stop a conversation being overheard. Everything else about it, the seat, the desk, the finish, the footprint, is secondary to that. And the number that describes it has been on spec sheets for years without any agreed way of producing it. Framery, who make these, say so directly: until recently there was not a suitable way to measure the level of sound insulation of enclosed spaces including acoustic pods.

What filled the gap was each company testing its own product its own way. Suppliers across this market now warn about it in remarkably similar language, advising buyers to compare decibel figures only among suppliers who obtained their ratings to ISO 23351 from a certified external testing facility, because in-house testing methodologies vary widely with sometimes arbitrary, inflated or fake results. One states flatly that any figure not obtained to the standard is most likely inflated.

The mechanism behind that is more interesting than plain dishonesty, and it is worth understanding because it is harder to spot. Other acoustic standards exist and are perfectly real: ISO 16283-1 covers sound insulation between rooms in buildings, and Dw rates structural elements like walls and doors. Applied to a pod, guidance notes those standards may give higher decibel ratings while being less relevant, because they address structural sound insulation rather than speech privacy. So the more flattering number is the less applicable one, and a supplier can quote a genuine test result from a genuine standard and still leave you with the wrong impression.

ISO 23351-1:2020 is described as the first ISO standard designed specifically for furniture ensembles and enclosures. It produces a single A-weighted figure called speech level reduction, written DS,A, and its existence is what makes cross-brand comparison possible at all. Which means the practical instruction is short: ask for the test report and the name of the facility, and treat a brand that cannot produce third-party test data as unverified on acoustic performance.

What it actually takes

This is a procurement exercise. The install is covered elsewhere in this category.

ModelTimePeople
Measuring your actual ambient noise levelThe threshold you need depends on it.30 minutes1
Setting a minimum DS,A figure25 dB is the stated floor for a typical office.10 minutes1
Requesting the ISO 23351-1 test reportAnd the name of the testing facility.one email1
Checking which standard a quoted figure came fromDw and ISO 16283-1 give higher, less relevant numbers.10 minutes each1
Rejecting "up to" figures without a methodLab best case, not a door left ajar.1
Comparing acoustics before capacity and priceMost buyers do this in the wrong order.1
Deciding where diminishing returns startAbove 30 to 35 dB adds cost without much benefit.a conversation1
Trying one in a real environment if untestedThe fallback where no rating exists.a demo1

One email settles most of this: please send the ISO 23351-1 test report and tell me which facility performed it. An answer that is not a document is an answer.

What to get right, specifically

Ask which standard produced the number, not just what the number is

The single question that makes a spec sheet meaningful. Suppliers across this market give the same warning: compare decibel reduction figures only among suppliers who obtained their ratings to ISO 23351 from a certified external testing facility, because in-house testing methodologies vary widely with sometimes arbitrary, inflated or fake results. One puts it plainly, that any figure not obtained to the standard is most likely inflated. The practical version is a request rather than a judgment: ask for the ISO 23351-1 test report and the name of the testing facility, and treat a brand that cannot produce third-party test data as unverified on acoustics rather than as bad. Unverified is the accurate word and it is also the more persuasive one in a procurement conversation.

The wrong standard gives a bigger number, which is why this is hard to spot

Worth understanding because it means the misleading figure can be completely genuine. Other acoustic standards are real and widely used: ISO 16283-1 measures sound insulation between rooms in buildings and Dw rates structural elements like walls and doors. Guidance notes that these may give higher decibel ratings for a pod while being less relevant, since they address structural sound insulation rather than speech privacy. So a supplier quoting a Dw figure is not necessarily inventing anything, they are answering a different question with a more impressive answer. The flattering number is the less applicable one, and the only way to tell is to ask which test produced it.

The standard measures the leak, not the wall, and a pod is mostly holes

This is why a purpose-built standard beats a borrowed one, and the reasoning is concrete. The test measures outward speech level, meaning how much of the occupant’s voice leaks outside the pod, rather than the acoustic properties of individual panel materials, which one guide describes as making it a far more accurate predictor of real-world speech privacy than any partition-focused standard. Picture what a pod actually is: a door with a seal, a ventilation path, a cable entry, and glass in a frame. A panel-based test evaluates a wall sample and misses every one of those. A whole-assembly test cannot miss them, because they are part of the assembly being measured.

Twenty-five decibels is the floor, and it depends on your ambient noise

Two numbers to carry, and the second one is the part people miss. The stated threshold is that for an office pod to ensure speech privacy in a typical office environment, it must achieve a minimum reduction of twenty-five decibels measured to ISO 23351. But that guidance is explicitly conditioned: as long as the office produces roughly forty decibels of background noise, Class A+, A and B will all deliver speech privacy, with most offices averaging forty to sixty. So the requirement is not a property of the pod alone, it is a relationship between the pod and the room. A genuinely quiet office provides less masking noise, which makes speech privacy a harder problem rather than an easier one, so measuring your own ambient level before setting a target is worth half an hour.

And there is a ceiling, so more is not automatically better

Useful for resisting an upsell and it comes from a supplier rather than a skeptic. Asked whether higher reduction is always better, one answers not automatically, since thirty to thirty-five decibels of reduction is enough to bring most open-plan noise down to a private conversation level, and going higher adds cost without a proportional benefit in a typical office setting. Another makes a subtler point in the same direction, that the goal is an environment which is quietly productive rather than eerily silent, and that complete acoustic isolation would remove a psychological comfort worth keeping. Between the twenty-five decibel floor and the low thirties there is a real band worth paying for. Above it you are buying a specification rather than an outcome.

Know the classes, and know that nobody is at the top

Useful context for reading a data sheet. The classification runs from A+ downward, with A+ defined as above thirty-three decibels of speech level reduction and Class A given as thirty to thirty-three. Sources differ on where the scale ends, one describing it as running to D and another to E, so treat the bottom of the range as uncertain. And one detail worth knowing before anybody claims it: as of the sourcing here, there are no known manufacturers with an A+ rating. An independent comparative study exists, with Turku University of Applied Sciences measuring one manufacturer’s pod alongside ten other best-selling booths to the standard, the best of those coming in at 30.3 decibels. That study was published by the manufacturer whose pod won it, which is worth knowing while reading it.

Two words that mean the figure is not a measurement

A short tell that saves a lot of reading. Guidance names it directly: a common mistake is accepting an "up to thirty-five decibels" claim without a test method attached, because up-to figures are lab best case rather than what you get with a door left slightly ajar. Notice where that observation lands, which is the door. In a product whose performance is decided by seals and openings, the gap between a best-case laboratory figure and daily use is largely a question of whether the door closed properly, which is a maintenance and installation issue rather than a specification one. So "up to" is a signal to ask for the report, and a well-fitted door is part of what you are buying.

Most buyers compare these in the wrong order

The procurement point, stated bluntly by a supplier: most buyers skip the acoustic verification entirely and go straight to capacity and price, which is backwards, since a pod that seats six but reduces noise by fifteen decibels instead of thirty to thirty-five fails the actual job it was bought to do. That is worth sitting with, because capacity and price are easy to compare and acoustics are not, so the comparison naturally drifts toward whatever is legible. The fix is sequencing rather than effort: establish a minimum DS,A figure against your own ambient noise, eliminate anything that cannot document it, and only then compare seats, footprint and cost among what remains.

Before comparing any two pods

Measure the ambient noise level in the actual room the pod will go in.

Set a minimum speech level reduction figure against that, with 25 dB as the floor.

Ask each supplier for the ISO 23351-1 test report and the testing facility name.

Check whether any quoted figure came from Dw or ISO 16283-1 instead.

Discard any "up to" figure that has no test method attached.

Decide where diminishing returns start for your setting, commonly the low thirties.

Compare acoustics first and capacity and price second.

Where no rating exists, arrange to try one in a real environment.

Who this is really for

Anybody specifying pods for an office, which is a purchase usually made on capacity, footprint and price because those are the things that can be compared easily. The one property the product exists to deliver is the hardest to compare, and until 2020 there was no agreed method for producing the figure at all.

It matters most in a mixed shortlist, where one supplier quotes an ISO 23351-1 figure and another quotes a larger number from a building acoustics standard. The larger number will look better and will be answering a different question, and the only way to tell is to ask which test produced it. That is one email.

There is nothing here for an installer to do, which is worth saying since this is a directory. This is a specification and procurement subject. What the installers on this directory are for is everything the Zenbooth page in this category covers, which is getting half a ton of pod off a freight truck, through a lobby, into a lift, around the corner outside the lift, and assembled next to an outlet it can actually reach. The acoustic rating is decided before any of that. Whether the door seals properly afterward is decided during it.

What good practice looks like

  • Ambient noise measured in the intended room before a target is set.
  • A minimum speech level reduction figure agreed against that ambient level.
  • ISO 23351-1 test reports requested from every supplier under consideration.
  • The name of the testing facility requested alongside the figure.
  • Quoted figures checked for which standard produced them.
  • Dw and ISO 16283-1 figures recognized as higher but less relevant for a pod.
  • Brands unable to document third-party testing treated as unverified rather than dismissed.
  • "Up to" claims without a stated method set aside.
  • Diminishing returns above the low thirties factored into the budget.
  • Acoustics compared before capacity, footprint and price.
  • Door seal and closure treated as part of delivered acoustic performance.

Get it built by someone who has built one before.

Tell us your ZIP and what you bought. Installers near you will quote you directly, and you deal with them, not with us.

Installers near you quote you directly. No account, no obligation.

Questions people ask

Can I compare a 35 dB claim from one brand with a 35 dB claim from another?

Only if both were measured the same way. Suppliers across this market advise comparing decibel reduction figures only among suppliers who obtained their ratings to ISO 23351 from a certified external testing facility, because in-house testing methodologies vary widely with sometimes arbitrary, inflated or fake results. The practical step is to request the ISO 23351-1 test report and the name of the facility, and to treat a brand that cannot produce third-party data as unverified on acoustics.

Why would a figure from another standard be misleading if the standard is real?

Because it answers a different question with a bigger number. ISO 16283-1 measures sound insulation between rooms in buildings and Dw rates structural elements like walls and doors, and guidance notes these may give higher decibel ratings for a pod while being less relevant, since they address structural sound insulation rather than speech privacy. So the flattering figure is the less applicable one, and nothing has to be invented for the impression to be wrong.

What makes ISO 23351-1 better for a pod?

It measures the whole assembly rather than a material. The test measures outward speech level, meaning how much of the occupant’s voice leaks out, rather than the acoustic properties of individual panel materials, which one guide describes as making it a far better predictor of real-world speech privacy. That matters because a pod is largely openings: a door with a seal, a ventilation path, a cable entry, glass in a frame. A panel test misses all of them and a whole-assembly test cannot.

What figure do I actually need?

The stated floor is twenty-five decibels measured to ISO 23351 for speech privacy in a typical office, but that comes with a condition worth noting: it holds as long as the office produces roughly forty decibels of background noise, with most offices averaging forty to sixty. So the requirement is a relationship between the pod and the room, and a genuinely quiet office provides less masking, making privacy harder rather than easier. Measure your own ambient level before setting a target.

Is a higher rating always better?

No, and a supplier says so. Asked directly, one answers not automatically, since thirty to thirty-five decibels is enough to bring most open-plan noise down to a private conversation level and going higher adds cost without proportional benefit in a typical office. Another notes the goal is an environment that is quietly productive rather than eerily silent. Between the twenty-five decibel floor and the low thirties is the band worth paying for.

What should I compare first?

Acoustics, and most people do the reverse. One supplier puts it bluntly: most buyers skip acoustic verification and go straight to capacity and price, which is backwards, because a pod that seats six but reduces noise by fifteen decibels instead of thirty to thirty-five fails the job it was bought for. Capacity and price are easy to compare and acoustics are not, so the comparison drifts toward whatever is legible. Set the acoustic minimum first, eliminate what cannot document it, then compare everything else.

Installers.org is not affiliated with, endorsed by, or sponsored by Framery, the International Organization for Standardization, Turku University of Applied Sciences, or any manufacturer or supplier referenced here. All marks belong to their owners and are referred to here only to describe the installation services that independent installers on this directory provide. NO BRAND IS RECOMMENDED OR RANKED HERE: the one comparative figure quoted comes from a study published by the manufacturer whose product performed best in it, and that is stated alongside the figure. Class boundaries, threshold figures and diminishing-return estimates are summarized from supplier guidance and are not a substitute for the standard itself or for test reports specific to the products you are considering. Sources differ on whether ISO 23351-1 figures describe inward as well as outward sound reduction; the method as described measures outward speech leakage.